Frequently Asked Questions

GBAG is a pioneer in eco-friendly, reusable bags, offering custom-made, sustainable, recyclable solutions tailored to your needs?any style, size, material, or design. Our edge lies in innovative thinking, an in-house creative team, rigorous on-site factory quality control, fast turnaround times, and top-notch quality at competitive prices. This dedication has earned us consistent 5-star and A+ ratings for over 15 years.

Our bags offer multiple environmental advantages:
Reusability: Durable and reusable, reducing reliance on single-use plastic or paper bags and minimizing waste.
Recyclability: Can be recycled into new products, diverting waste from landfills.
Degradability: Photodegradable over time with no harmful environmental impact if discarded.
Moisture Resistance: Protects contents without extra packaging, cutting waste.
Lightweight: Reduces transportation energy and carbon emissions.
Low Pollution: Emits fewer pollutants during production compared to cotton or paper.
Resource Efficiency: Requires less energy and resources to produce, lowering its carbon footprint.

Our versatile bags suit retail, promotions, trade shows, fundraising, grocery, agriculture, and more?think stylish, eco-friendly totes customized for your industry.

Our minimum order quantity (MOQ) is 3,000 units. However, we are open to accepting smaller quantities of 1000 for an additional charge. 

The standard turnaround time is 7-9 weeks after approval of the printing layout or approval of physical preproduction sample.

Yes, we can provide 4-6 weeks turnaround after approval of printing layout or physical preproduction sample with air freight shipping.

We do not charge a rush fee if we can accommodate the request. However, if air shipping is required to meet the in-hand date, air freight charges will apply. GBAG will handle customs clearance, pay for duty and other import-related fees, but clients will be responsible for the cost of air freight.

Laminated non-woven PP is cost-effective, lightweight, smooth, and durable—holding up to 20 lbs and lasting years.

RPET (Recycled Polyethylene Terephthalate) is made from recycled PET, like plastic bottles, reducing the need for virgin plastic and waste. However, recycling RPET requires significant energy, making it pricier than virgin non-woven or woven PP.

Not necessarily. Recycled PP loses some quality and requires substantial energy and labor to process. Claims of recycled PP in non-woven or woven bags can be misleading, as it often results in fragile, impractical products.

Our standard PP bags are recyclable and photodegradable, but we offer biodegradable options like jute or cotton upon request. Let us know if sustainability is your priority!

Lamination enhances: 

Yes, choose between a matte finish (subtle and classic) or gloss finish (vibrant but with potential glare).

Yes, we can laminate and print on both sides if desired.

Options include self-material (laminated bag material), non-woven PP, PP/nylon/cotton webbing, rope, ribbon, or full-color custom woven handles.

Choose from self-material (bag material, printable in any color), non-woven PP, or webbing.

Options include cardboard, PE board, PP board, or non-woven /woven wrapped board. Most laminated bags are sturdy enough without inserts, saving on costs.

Add-ons include inside printing, pockets (inside or outside), zipper/Velcro/snap closures, custom labels, tags, bottom inserts, shoulder straps, custom woven or full-color handles, custom patches, insulation, quilted/textured surfaces, metallic printing/lamination, and more. See our approximate Price List for Add-ons (#_).

Our woven PP bags can hold up to 50 lbs.—or the weight an average person can carry.

Yes, we rigorously test for strength, tear resistance, and load capacity to ensure reliability for repeated use.

Our materials often meet standards like GRS (Global Recycled Standard) for recycled content and comply with CA Prop 65 for safety. Certifications vary by material—ask us for specifics!

Yes, all our bags are reusable, recyclable, eco-friendly, lead-free, and meet CA Prop 65 and other standard testing requirements.

We accept .ai, .eps, .pdf, and layered .psd files. For Illustrator files: Include all linked images (CMYK, 300 dpi at reproduction size). Convert fonts to outlines. Use Pantone colors on separate layers for each spot color.


.ai, layered .psd, and .pdf files are ideal. See our general artwork instructions

Upload files to www.gbag.net/dropbox, including artwork that has placed in our template or separate artwork for the front, back, sides, and bottom. Check our artwork instructions. Our designers will create a layout and mockup for approval.

Absolutely! Our in-house creative team can design artwork tailored to your brand—just contact art@gbag.net and share your vision.

Yes,  minimum quantity for each location is 1000 units..

A virtual layout and mockup are ready within 24 hours of receiving artwork. A physical sample takes 2-3 weeks, including plate creation, sample production and international /domestic air shipping.

Yes, we offer metallic gold, silver, bronze, or any requested shade, plus metallic film lamination.

Plate costs depend on bag size, typically ranging from $100-$175 per plate for standard sizes.

Each color requires a plate. CMYK (4-color process) needs 4 plates; solid color designs may need up to 7. We’ll advise based on your artwork.

Final colors match the submitted artwork files (screen displays may vary). Specify a PMS# for exact matches (requires an extra plate). For overall color matching, provide a color-correct print with your order.

Yes, we use water-based and soy-based inks for vibrant, high-quality prints with reduced environmental impact.


We provide instant quotes via email or phone.


Our MOQ is 3,000 units, but we accept 1,000 units for an additional charge.


We can handle orders of millions of bags with precision and speed—no project is too big!


Yes, we provide tiered pricing—the larger the order, the lower the per-unit cost. Contact us for a custom quote!


Like tailored clothing, custom bags are designed to your specs, using sustainable materials and quality craftsmanship, unlike mass-produced, one-size-fits-all options.


While lower prices exist, not all bags are equal. GBAG offers: Exceptional customer service with personal support. Strict on-site quality control (refunds or reprints if you’re unsatisfied). Fast, reliable delivery. Flexible payment terms (pay after seeing the product).
The choice is yours—we’re here to help!


GBAG’s prices remain stable post-tariffs.


Standard turnaround is 7-9 weeks after approval of the printing layout or physical preproduction sample.

Regular Ocean Container Shipping: Ideal for large orders (100,000+ units), offering cost-effective shipping with standard transit times. Express Ocean Freight: A faster boat option to connect with FedEx or UPS for quicker delivery, at a slightly higher cost. Priority Guaranteed Ocean Freight: The fastest ocean shipping with guaranteed delivery timelines, at a higher price but still 3X less than air freight shipping.

A remote area is a location that is difficult or costly for carriers like FedEx and UPS to access, often due to its distance from major distribution hubs, sparse population, challenging terrain, or limited infrastructure. Examples include rural towns, secluded islands, FedEx and UPS charge more for these zip codes—via a Delivery Area Surcharge (DAS) or Remote Area Surcharge—because delivering to these areas requires additional resources, such as extra fuel, longer transit times, specialized transportation and higher labor costs. These surcharges varies, depending on the locations and services.


Yes, we offer 3-6 week turnaround with air freight shipping after approval.


No production rush fees if we can accommodate the timeline. Air freight costs apply if needed to meet your deadline (client covers air freight; GBAG handles customs, duties, and fees).

Airport to Airport: Delivered to the destination airport, then trucked to you (5-10 days). Door to Door: Factory pickup to your doorstep (10-15 days). FedEx Priority: Fastest option (3-5 days), but most expensive.


We ship worldwide! Air and sea options vary by destination—contact us for a detailed quote.


Yes, at no extra charge. Over/under-runs are rare and under 1%.


Yes, with a minimum of 1,000 units per location. Can you track my order in real-time


Yes, we offer options like bundling and poly bagging.


Yes, cartons are custom-made to bag size, and we can print your requested details.


Terms vary by client and project. For orders under 10,000 units: Net 30 for first-time customers; Net 60 for established clients with excellent credit.

We accept check payments and ACH wire transfers. For orders under $5,000, we are open to credit card payments with no processing fee.


As custom-made items, bags are non-returnable. Contact us within 7 days of receipt for issues—we’ll refund, or reprint as needed.


We’ll replace or refund damaged items at no cost. Contact us within 7 days with photos, and we’ll resolve it quickly.


Wipe laminated bags with a damp cloth or rinse off. Avoid machine washing unless specified, and air dry to preserve shape and longevity.


Yes! Email us for a sample to evaluate quality and design. We don’t auto-respond to platform-generated requests—custom bags deserve personal attention.

GBAG assumes clients have logo authorizations before submitting artwork. Trademarks and logos on our products demonstrate printing capabilities and belong to their owners. We may use product samples/images for marketing unless specified otherwise in writing at order placement.